Refund policy
We accept returns or provide refunds only if the item is defective, damaged, or the wrong item was delivered.
If you receive a defective, damaged, or incorrect item, please contact us within 14 days of delivery with clear photos/videos of the item and packaging.
Once the issue is verified, we will offer a replacement or full refund, as applicable.
Non-Returnable Items
Returns or refunds are not accepted for:
- Change of mind
- Color preference or slight color variation due to screen settings
- Incorrect size or measurements provided by the customer
- Items that have been used, washed, altered, or damaged after delivery
The item must be returned in its original condition if a return is required.